Effective Date: 1/15/2025

Turning Tides Speech Therapy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect personal information, including your phone number, in connection with our services.

1. Information We Collect

We may collect personal information, including your phone number, when you interact with us. This information may be provided directly by you when you contact us through our business phone number or via other communication methods.

2. How We Use Your Information

We use the phone number and any other personal information you provide to:

• Respond to your inquiries or customer service requests

• Provide you with information about our services or updates

• Process orders or transactions if applicable

• Maintain communication regarding any ongoing or future business needs

3. How We Protect Your Information

We take the security of your personal information seriously. We implement reasonable physical, electronic, and administrative safeguards to protect your information from unauthorized access, disclosure, alteration, and destruction.

4. Sharing Your Information

We do not sell, rent, or share your phone number or any personal information with third parties except as required by law or when necessary to fulfill our business services (e.g., using third-party service providers to manage communication).

5. Your Rights

You have the right to request access to the personal information we hold about you, correct any inaccuracies, or request its deletion where applicable. If you no longer wish to receive communication via phone, you can opt out by contacting us directly.

6. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on our website or communicated directly to you through appropriate means. Please review this policy regularly.

7. Contact Information

If you have any questions or concerns about this Privacy Policy or how we use your personal information, please contact us at:

Turning Tides Speech Therapy

Phone: (850) 935-5132

Email: mk@turningtidesspeech.com

Website: TurningTidesSpeech.com